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COMMON SUSPENSION REASONS COVERED BY OUR POLICY

  • Unverified/false counterfeit claims- The suspension would be deemed eligible and a paid loss if                                                              upon investigation the reasoning was found to be untrue.  

    • Not as described​

    • Inauthentic product

    • Fake product

    • Bootleg product

    • Selling used product as a new product

  • ​Copyright infringement/intellectual property- You cannot intentionally list, sell or solicit to sell an item                                                                    knowing it has a Copyright or not the right holder of the                                                                    Copyright.

  • False Claims  

    • Package not received

    • Product damaged in shipping

    • Late delivery

    • Mutliple returns on the same day

    • Product defect

    • Not as advertised

    • Incomplete product/item/order

  • Negative feedback from buyer or other online sellers

Apply for

Coverage

  • Suspension due to suspected hacking of your account

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